HP DeskJet, ENVY 5000 Printers - Printing Self-Test Pages

HP DeskJet, ENVY 5000 Printers - Printing Self-Test Pages

This document is for HP DeskJet Ink Advantage 5075, 5076, 5078, 5085, 5088 and ENVY 5010, 5012, 5014, 5020, 5030, 5032, 5034, 5052, 5055 All-in-One printers.
Print self-test pages, including Printer Status Report, Network Configuration Page, Print Quality Diagnostic Page, Web Access Test Results, and a Web Services Information Page.

Print a Printer Status Report

A Printer Status Report lists the printer serial number, estimated ink levels, ink cartridge numbers, printer usage, and connectivity, scan, and fax settings.
  1. Make sure there is U.S. letter or A4 size, unused, plain paper in the input tray.
  2. On the printer control panel, touch the Setup icon.
  3. Touch Tools.
  4. Swipe down the display, and then touch Print Status Report.
    A Printer Status Report prints.
    Figure : Example of a Printer Status Report

Print a Network Configuration Page

A Network Configuration Page lists important network settings such as network status and the printer IP address.
  1. Make sure there is U.S. letter or A4 size, unused, plain paper in the input tray.
  2. On the printer control panel, touch the Setup icon .
  3. Touch Tools.
  4. Swipe down the display, and then touch Network Configuration Page.
    A Network Configuration Page prints up to three pages of information.
    Figure : Example of a Network Configuration Page

Print a Print Quality Diagnostic Page

A Print Quality Diagnostic Page helps identify the source of print quality issues.
  1. Make sure there is U.S. letter or A4 size, unused, plain paper in the input tray.
  2. On the printer control panel, touch the Setup icon .
  3. Touch Tools.
  4. Swipe down the display, and then touch Print Quality Report.
    A Print Quality Diagnostic Page prints.
    Figure : Example of the Print Quality Diagnostic Page

Print a Web Access Test Results page

The Web Access Test Results page provides information about the printer status, DNS setting, and the IP address. If the printer is connected to a wireless network, the test report displays details about the network settings. It also indicates any wireless connectivity issues and might explain how to fix them.
  1. Make sure there is U.S. letter or A4 size, unused, plain paper in the input tray.
  2. On the printer control panel, touch the Setup icon .
  3. Touch Tools.
  4. Swipe down the display, and then touch Web Access Report.
    A Web Access Test Results page prints.
    Figure : Example of a Web Access Test Results page

Print a Web Services Information Page

A Web Services Information Page lists the printer's email address and the Printer Code. Use the Printer Code to enroll in HP Instant Ink or add your printer to the HP Smart website (formerly HP Connected).
  1. Make sure there is U.S. letter or A4 size, unused, plain paper in the input tray.
  2. On the printer control panel, touch the Setup icon .
  3. Touch Tools.
  4. Swipe down the display, and then touch Web Services Information Page.
    A Web Access Test Results page prints.
    Figure : Example of a Web Services Information Page

https://support.hp.com/

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